Clinical & Operational Excellence in Hospice & Home Care
Feel fully prepared before a surveyor ever walks in—with systems, documentation, and training aligned to CHAP, ACHC, or Medicare expectations.
Whether switching accrediting bodies or seeking deemed status, we will guide you through the process.
Targeted clinical onboarding, staff education, and continuing education experiences that build confidence, consistency, and long-term performance.
Delivered on-site or virtually, our workshops, webinars, and seminars are designed to equip your team with the tools they need to thrive.
Strategic leadership
and operations support that helps your team move from reactive to proactive.
We partner with hospice leaders to build clear roles, communication rhythms, and workflows that reduce chaos and support sustainable growth.
Be Prepared for Survey With No Unwanted Surprises!
Access our survey readiness checklist to ensure you are fully prepared.
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Nena Hart
MSN RN, CHPN, RAC-CT, C-DONA
Owner and Executive Consultant
Nena Hart is a Registered Nurse with a Masters in Nursing Administration and has a history of transforming stagnant operations struggling with their staffing and systems into thriving regions with high-performing teams.
Through more than a decade of post-acute care leadership, Nena has seen the negative effects of staffing instability on census growth, quality and survey outcomes. Nena was able to grow the census in her own region from 700 to over 1500 patients and opened 10 denovo locations, all in under 3 years.
She is a certified ACHC and CHAP accreditation consultant in Home Care, Palliative Care, Hospice and Home Health. As the area vice president of operations, she led her region to the largest single parent provider survey in the nation at that time.
She is a Certified Lean Healthcare Professional (CLHP) and is the Owner of Hart Healthcare Solutions, which helps post-acute care organizations take back the operational health of their organization, improve efficiency, stop the vicious cycle of critical staffing, enhance survey outcomes, and ultimately improve patient care.
Our values direct our steps and guide how we interact with clients and deliver our services.
Excellence comes from a team that is unified in the vision set before them. Aligning towards a common goal and getting very clear on the desire outcomes.
Leaders are the key to a culture and morale that fosters excellence. Leaders need consistent education, support, and accountability to succeed.
A byproduct of all of the efforts to achieve excellence is rapid growth. Increased census, margins, improved quality indicators, and compliance.